ビジネスの電話で大切なことは
『伝える』ことではなく
相手に『伝わる』こと。
敬語が出来ていても、感じが良い話し方でも、融通のきかない応対は、お客様からの信用は得られません。
私たちは、秘書として状況に合わせて必要な役回りを考え、お電話口のお客様ごとに寄り添った応対で、貴社の信用と信頼を支え、会社の価値を上昇させます。
『迅速かつ臨機応変に丁寧な対応』ここがビジネスアシストの強みであり、他社とは全く違います
『折り返し』対応だけの他社さんと違い、状況を把握しての対応を行なってくれます。突然のスケジュール変更にも迅速に対応してくれます。他社さんだと、急な変更は特に嫌がられて、後回しにされたり、あからさまに嫌な態度を取られたりしましたが、ビジネスアシストは一切ありませんでした。
＞＞続きを読む
言葉だけでなく、背景を聞き取ってくれる
講師などもを行なっており、電話に出られない時間も多かったので、電話秘書の導入を考えました。初めは、折り返しと伝えて、時間を稼いでくれればいいかなと思っていましたが、実際に使ってみると、スケジュールに沿った対応行なってくれて、研修参加者には研修参加者用の応対、その他の方には研修後に折り返しになるなど、相手の状況によって応対を変えてくれるので安心して、電話を任せることができました。
＞＞続きを読む
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時間 10：00 ～ 11：30（90分）
料金【一般】おひとり10,000円（税別）
【会員様】おひとり5,000円（税別）
会場 株式会社ビジネスアシスト 会議室
豊島区池袋2-14-2 池袋2丁目ビル2F
（池袋駅徒歩5分、c1出口すぐ）